We enable you and your people to focus on your core business and driving business value while we take care of the underlying technology. With OneServe™, we accept single source responsibility for optimising, managing and supporting your design technology platform – to maximise your business capacity and to ensure that business productivity is not negatively impacted by technology issues.
WHAT IS OneServe™?
OneServe™ is a comprehensive management and support service that relieves your people of any concerns about the technologies underpinning your design and engineering processes. Your team gets on with what they do best, while we ensure that the technology works and continues to work.
The OneServe™ offering is flexible – allowing us to craft a solution that meets your exact needs. Services can range from simply maintaining your existing infrastructure, through to designing, building and deploying a customised environment configured to support maximum business capacity at all times. With OneServe™, Modena OneSolve is your one-stop technology partner.
WHAT ABOUT RESPONSE TIME?
We use sophisticated remote access technology to monitor and analyse your technology environment, resulting in most problems being resolved quickly and easily without having to be onsite. When onsite interventions are required, we cater for a range of response times to suit your needs and budget.
WHAT SERVICES ARE AVAILABLE?
Our end-to-end service portfolio offers all the platform management and support functions necessary to keep your design or engineering business on track:
- Data Centre Infrastructure
- Operating Systems Platform
- Data Security and Management
- BIM and PLM Common Data Environment (CDE)
- Real-Time Communication and
- Physical and Virtual Desktop Infrastructure
- Design and Engineering Applications Infrastructure