PLEASE NOTE: Lunch is included in cost of training.

Public Training (scheduled courses at our Training Facilities)

Full payment is required on order/booking to secure your seat for training. The training courses are run subject to demand. Manual and Lunch included per person booked. Registration starts 30 minutes before classes commence. Classes begin at 9:00am; and end between 3:30pm and 4:30 pm. Certificates are awarded to students who have completed the course; and we have received their evaluation form for the applicable training course. Certificates will only be issued if we have received full payment for the training. Certificates will be e-mailed to the students. We do not have original hard copies. Certificates will only be issued if the full course has been attended. The student must have a fair knowledge and experience in the use of a computer.

On-site Training (training conducted at customer's premises)

Full payment is required on order to secure your booking; and is subject to agreed dates between customer and Modena. One manual supplied per day booked. Additional manuals will be supplied on request, at an additional rate per manual. (please contact Modena for these rates) Travel, accommodation and meal costs as well as Visa fees, inoculations (if applicable) are for the customer's account. Customer is to ensure that each student has a computer, with the applicable software installed. We can assist with installation and set up of software, whereby an additional day will be charged for. Customer to supply projector and screen. Alternatively, Modena can supply a projector, at R650.00 / day excl. VAT. Classes begin at 8:30am; and end between 3:30pm and 4:30 pm. Certificates are awarded to students who have completed the course; and we have received their evaluation form for the applicable training course. Certificates will only be issued if we have received full payment for the training. Certificates will be e-mailed to the students. We do not have original hard copies. The student must have a fair knowledge and experience in the use of a computer. In the event of a cancellation; new proposed dates will be given to the customer, subject to availability of Modena's resources.

CANCELLATION POLICY

CANCEL WITHOUT COSTS:

• If you advise us BY EMAIL at least SEVEN calendar days before the course.
PAY 50% OF THE COURSE FEE: • If you advise us BY EMAIL less than SEVEN calendar days, but more than 24 hours before the course PAY 100% OF THE COURSE FEE
• If you advise us BY EMAIL less than 24 hours before the start of the scheduled course, OR if the delegate is ABSENT without notification.

POSTPONEMENT POLICY

WITHOUT COSTS:

• If you advise us BY EMAIL more than THREE working days before the course
• If you advise us BY EMAIL THREE or less working days before the course starts, or if the delegate is ABSENT without notification, but still wants the option of postponement

PC LITERACY AND PREREQUISITES

Restrictions and Firewalls on Company servers

It has come to our attention that some applicants say that the did fill in this form but got no confirmation or feedback from MODENA regarding their registration. We do get submitted registrations 99% of the time. There are however strict rules put in place by the IT Departments of some companies that don't allow staff to view some websites or restrict them from submitting forms from a webpage etc. MODENA have no control over this matter. In such a case MODENA Training Centres will NOT receive such a submission. If you do NOT get directed to the "Thank you for registration" page on the MODENA website AFTER submitting this form, we will NOT get your submission. If you do not get a call from us within a day after you registered online, PLEASE phone Tebogo Khumalo at 010 595 2535 to enquire about your registration.